Legal
Privacy Policy
Introduction
Aierax ('we', 'us', or 'our') respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information you provide when you visit our website or engage with our services. By using our website, you agree to the practices described in this policy.
Data Collection
We collect information you provide directly to us via our contact forms, including your name, email address, company name, and any message or project details you choose to share. We do not collect data through tracking pixels, behavioural advertising networks, or third-party analytics platforms beyond standard server-level access logs.
Data Usage
The information you submit is used solely to respond to your enquiries, provide the services you have requested, and maintain our business relationship with you. We do not sell, rent, or share your personal data with third parties for marketing purposes. Data shared in the context of a project engagement is governed by a separate Non-Disclosure Agreement (NDA) and Statement of Work (SOW).
Data Storage & Retention
Your data is stored on secure, access-controlled infrastructure. We retain contact form submissions only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. You may request deletion of your data at any time by contacting us directly.
Security
We implement industry-standard security measures including TLS encryption, secure HTTP headers, and strict access controls to protect your personal information from unauthorised access, disclosure, or loss. While no transmission over the internet is completely secure, we take all reasonable steps to protect your data.
Cookies
Our website does not use advertising or tracking cookies. We may use strictly necessary session cookies to ensure proper functionality of the site. No personal data is stored in cookies, and no cookie data is shared with third parties.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or request deletion of the personal data we hold about you. If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR). To exercise any of these rights, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 'Last Updated' date. We encourage you to review this policy periodically. Your continued use of the website after any changes constitutes your acceptance of the revised policy.
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at hello@aierax.com or through the contact form on our website.